Shipping policy
Shipping Policy - Social Craze
At Social Craze, we aim to deliver your orders quickly and securely. This Shipping Policy outlines the terms and conditions related to the delivery of products purchased from our website https://www.houseofrudra.in/.
Order Processing
Orders are processed only after successful payment confirmation.
Processing time may vary depending on product availability and order volume.
Shipping Timelines
Estimated delivery time within India is typically 5–10 business days (depending on location).
Delivery times may vary due to unforeseen circumstances such as courier delays, strikes, natural calamities, or government restrictions.
Shipping Charges
Shipping charges (if applicable) will be displayed at checkout before payment.
Any promotional offers for free shipping will be clearly mentioned on the website.
Order Tracking
Once shipped, customers will receive tracking details via email/SMS (if applicable).
Customers are responsible for monitoring the delivery status through the provided tracking link.
Delivery Responsibility
Orders will be delivered to the shipping address provided during checkout.
Customers must ensure the accuracy of their shipping information.
We are not responsible for delays or failed deliveries caused by incorrect/incomplete address details.
Undeliverable Packages
If a package is returned due to an incorrect address or repeated failed delivery attempts, reshipping charges may apply.
International Shipping
Currently, we ship only within India (unless stated otherwise on the website).
Contact Us
For queries related to shipping and delivery, please reach out to us:
Social Craze
Address: FLAT NO 3B, TOWER B5, SS THE LEAF, SECTOR 85, Sikanderpur Badha, Gurugram, Gurugram, Haryana, 122004
Phone: +91 98150 99366
Email: houseofrudra@gmail.com